About TLC Services

TLC was started in 2000 by Warrenton's own Tom Noland. At first, it was just Tom and a single truck. Since then, TLC has become one of Warrenton's largest service companies.

We owe our success to Tom's steadfast committment to providing unprecedented value and service. Look no further than our AMAZING $89 Meticulous Cleaning and Precision Tune-up. Look no further than Tom's discovery of a "Better Way." Look no further than TLC's Customer Bill of Rights.

Over the years Tom – a licensed HVAC Master Technician, Master Electrician, Master Gasfitter, Class A Contractor and Class A Builde – has consistently continued his education, accumulating a host of certifications, and key trade association memberships and awards. He requires the same commitment from his co-workers by insisting on a minimum 120 hours per year of paid training and continuing education.

Don't be fooled by our professional image. TLC is not a cog in some large corporate machinery. We aren't beholding to to Wall Street fat cats or anonymous shareholders. TLC Owner Tom Noland is on site and in the field every day – meeting with customers, designing systems and actively training the best service team in Northern Virginia and the Piedmont.

There are over 85,000 heating and cooling contractors in the U.S. But only some 5,000 have committed the time and investment to obtain the training and new special tools necessary to determine the true comfort and efficiency of your home comfort system. These companies evaluate your system by the only true measure of performance -- the comfort and efficiency your system is actually delivering to your home. TLC Services is the only Fauquier County contractor so certified and equipped by the National Comfort Institute.

Tom's team of precision tune-up experts

Tom took what he had learned over the years as a technician, electrician and business owner and combined it with the new understanding and techniques he'd learned at the National Comfort Institute. Then he hired a team and trained them to perform the most meticulous cleaning and most precise tune-up in the heating/cooling industry. Tom equipped his team with state-of-the-art diagnostic tools and had them certified by the U.S. Environmental Protection Agency.

Tom trained his team to be his technicians' eyes and ears. They recommend a technician visit whenever they discover a problem or an opportunity for better performance. That way you get a far more thorough cleaning and tune-up. That way, you pay for a technician's time ONLY WHEN IT MAKES SENSE.

In addition to the special training provided by the National Comfort Institute, the folks who install and repair your systems should be certified by the recognized testing agency of our industry. Most contractors will tell you that their technicians are N.A.T.E. certified, but the fact is that this more often than not means that only a very few are actually certified. In many case, the only certified technician is a business owner who rarely if ever goes into the field.

TLC Services is the only Fauquier County contractor in the N.A.T.E. Quality Circle – a select group of contractors who field 80% to 100% of certified technicians.

No sales pressure – EVER

You awakened shivering at 2 AM on a frigid January night... or your AC has died on a hot sticky August afternoon... your life is on hold... job or errands postponed... the whole family is miserable and letting you know it...

Unfortunately, that is the state most homeowners are in when they meet with our industry. And it is at such moments of crisis that they are asked to make one of the most difficult and far-reaching decisions a homeowner can make... a decision they'll be living with for a decade or more.

Such situations are never completely avoidable. But now Tom's better way keeps them to a minimum. Our "meticulous cleaning and precision tune-up" is helping TLC customers avoid crises. Systems run better, last longer and save more money than our customers ever imagined possible.

And we are no longer pushing for orders. We are educating our customers to get more from their systems and to understand when it's the best time to replace older inefficient equipment. Our customers are making decisions at their own pace – without the pressure that comes when their lives are in crisis.

A Win For Us / A Win for You!

Sure we still get our share of in-season "come-and-fix-it-now" calls. But most of the time – in every season – we're busy working on our main mission...helping our customers:

Prevent Breakdowns
Enjoy Maximum Energy Savings and Comfort
Understand Options For Replacing Older Equipment At The Best Possible Time

In the process, our roster of your Northern Virginia and Piedmont neighbors keeps growing. We now perform nearly 2,800 cleanings and precision tune-ups per year. And our technicians are now busy year-round doing what they do best... fixing, improving, designing and installing energy-efficient money-saving systems.